FAQs for embroidery solutions
CALL NOW! 029 20 755733 OR EMAIL: info@goldenfinishes.com

Frequently Asked Questions

Postage & Packing Charges

We are often asked about the charges for postage and packing; below you will find a breakdown of our charges:

Service Weight / Class Cost (£)
Royal Mail Recorded Delivery 1st Class 1Kg or Less than £100 5.00
Royal mail Special Delivery Between 1 - 2 Kg or over £100 7.50
Carrier Next Day Delivery More than 2Kg 12.50
Before 1pm Delivery Less than 2Kg 10.00
Before 1pm Delivery More than 2Kg 20.00
Before 9am Delivery Less than 2Kg 25.00
Before 9am Delivery 2Kg to 25Kg 40.00
Before 9am Delivery More than 25Kg 50.00
ONLINE ORDERS 5.00


Badges

Q. What kind of fabric do you use?
A. Embroidered badges are made using the finest materials. Usually it is colour fast poly cotton, but we will use other fabrics if requested. We use polyester embroidery threads and the over locked edge is also of polyester.

Q. Can I wash the badges.
A. All materials used for our embroidered badges will allow you to machine wash to 60 degrees.

Q. How do I apply the badges to my garment.
A. Needle and thread is the best answer here - by hand or with a sewing machine. We have a sewing service which we would be pleased to offer to you to sew badges to garments and bags etc. Alternatively the badges could come with an iron on adhesive. We will send you an instruction sheet as to how to press your badges on. Sticking fabric to fabric is difficult as all fabrics have nap (fluff) which make adhesion difficult so our recommendation is always.. sew it on!

Q. Can the over locking match the embroidery colour
A. The range of over locking threads is not as great as that of embroidery threads. We prefer not to use embroidery threads but on occasions we will. We always recommend that edging in fabric colour will give a good result especially when matches are critical. Please phone us to discuss any special requirement.

Q. How long will it take to finish our badges.
A. Obviously the quantity to be finished will effect the production time. We try to turn goods sent for finishing back with in three or four days.

Q. How long will it take to produce embroidered badges
A. We are aiming to produce badges in a two week period.

Printed Badges

Q. Can I wash Printed badges
A. We sublimate our badges so the print is within the fabric. Washing and pressing are safe.

Q. How can I pay you?
A. We take all major credit cards or you can pay directly into our bank by BACS

When we started Golden Finishes, our main line of work was the finishing of badges and Pennants. Over the years having said YES to so many products we now provide a much wider range of products - mostly as complete products.
Golden Finishes
If it is embroidered, woven or printed onto badges, pennants, sashes or epaulettes, you can get the works and more.
We can deliver from stock a wide range of blank products ready for sublimation, screenprint and embroidery.
It’s all about choice, our bespoke garment service provides entirely unique products made exactly to your specification.
Our team has the passion and skill to provide you with a high quality digitizing service for all your embroidery designs.
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Tel: 029 20 755733
Fax: 029 20 763993
Email: info@goldenfinishes.com
Golden Finishes Ltd
4 Malvern Drive
Llanishen, Cardiff
CF14 5DR